Privacy Policy
Secure, private, and transparent.
1. Compliance & Scope
Syntax Care operates in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This policy outlines how we collect, use, disclose, and safeguard your Personal Information.
2. Information We Collect
"Personal Information" includes any information about an identifiable individual. We collect:
- Contact Information: Name, email address, and phone number when you submit an inquiry.
- Technical Data: IP address, browser type, and usage data via cookies (only with your explicit consent).
- Account Data: Billing information and service history for active clients.
3. How We Use and Share Information
We use your data to provide our services, process payments, and improve our website. We never sell your personal information. We may share data with trusted third-party service providers (e.g., payment processors, hosting services) who are contractually bound to protect your information.
4. Consent & Cookies
We use a granular consent mechanism. Essential cookies are necessary for the site to function, while analytics and marketing cookies are only activated if you explicitly opt-in. You may withdraw your consent at any time via the "Cookie Preferences" link in the footer.
5. Your Rights & Access
Under Canadian law, you have the right to access, correct, or delete the personal information we hold about you. To exercise these rights or file a complaint, please contact our Privacy Officer.
6. Contact Us
For privacy inquiries, please contact:
Privacy Officer – Syntax Care
Email: privacy@syntaxcare.dev